JetClock
Support/Manual Registration

Manual Registration

Register your JetClock manually when you can't scan the QR code

Manual Registration

We recommend registering by scanning the QR code - it's faster and avoids typos. But if you can't scan it (no second device to hand, or the camera won't read the code), you can register manually using the Clock ID.


1
Find your Clock ID

On the screen showing the registration QR code, look just below it for the Clock ID. You'll type this into another device in the next step.

2
Open the registration page

On any device with internet access, go to app.jetclock.io/register.

3
Enter your Clock ID and license key
  1. Type in the Clock ID exactly as shown on your JetClock screen
  2. Enter your JetClock license key (format XXXX-XXXX-XXXX-XXXX-XXXX, example: 578D-6932-91D1-46BB-AD54)
  3. Follow the on-screen instructions to complete registration - your JetClock will configure itself automatically

Don't have your license key to hand? Find it in the Polar customer portal, signing in with the email address you used at checkout.

⚠️

Manual registration is more prone to typing errors. Double-check that you've entered the Clock ID exactly as shown - QR scanning is smoother whenever it's possible.


Need Help?

If registration still won't complete, head back to your setup guide or contact us at [email protected] with your Clock ID and we'll help.